Wheelchairs

Integrated care boards (ICBs) are responsible for the provision and commissioning of local wheelchair services. This includes both temporary wheelchair provision to support hospital discharge and National Health Service wheelchair services which support people of all ages with long-term mobility needs.

NHS England supports ICBs to reduce delays and regional variation in the quality and provision of NHS wheelchairs. Since July 2015, NHS England has collected quarterly data from clinical commissioning groups, now ICBs, on wheelchair provision, including waiting times, to enable targeted action if improvement is required. On 9 April 2025, NHS England published the Wheelchair Quality Framework, which sets out quality standards and statutory requirements for ICBs, such as offering personal wheelchair budgets, and aims to tackle inequalities in outcomes, experience, and access. The framework is available at the following link:

https://www.england.nhs.uk/long-read/wheelchair-quality-framework/

In October 2025, we published the NHS medium-term planning framework, requiring all ICBs and community health services to actively manage and reduce waits above 18 weeks and to develop a plan to eliminate all 52-week waits. The community health services situation report will be used to monitor ICB performance against waiting-time targets in 2026/27, and it currently monitors waiting times for children, young people and adults under “Wheelchair, orthotics, prosthetics and equipment”. These targets will guide systems to reduce longest waits and improvement initiatives to meet these targets may affect waits that are over 18 weeks and 52 weeks.