Jobcentres: Reform
The question
To ask the Secretary of State for Work and Pensions, with reference to the Government's response to Recommendation 4 of the Work and Pensions Committee's Get Britain Working, Reforming Jobcentres report, against what objectives the claimant commitment pathfinder tests will be evaluated.
Answered by Dame Diana Johnson
Evaluation of the claimant commitment pathfinder will focus on how well the approach enables more tailored conditionality, clearer communication of expectations, and improved engagement between claimants and work coaches. It will also assess claimant understanding of their commitments and whether the approach leads to a better overall experience.
These objectives align with the reform testing outlined in response to Recommendation 4 and we are committed to publishing evaluation findings in line with Government Social Research processes.
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