Driving Licences: Health
The question
To ask the Secretary of State for Transport, what steps she is taking to accelerate the issuing of medical driving licences.
Answered by Simon Lightwood
The DVLA is currently experiencing an increase in both the volume and complexity of driving licence applications from people with one or more medical conditions. Unfortunately, this has led to longer waiting times for some customers. In 2024/25 the DVLA made more than 830,000 medical licensing decisions with forecasts showing that more than 925,000 medical applications and notifications will be received in 2025/26.
To keep up with growing customer demand and to offer a better service, the DVLA is updating its online service and is launching a new casework system which will deliver significant improvements to drivers with medical conditions. These enhancements, alongside the recruitment of additional staff to deal with medical applications and answer telephone calls, will deliver real improvements for customers.
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