Asylum: Artificial intelligence
The question
To ask the Secretary of State for the Home Department, whether she has made an assessment of the potential merits of using AI to process asylum applications.
Answered by Alex Norris
To date, Asylum & Human Rights Operations have piloted the use of two AI tools to assist with the process of deciding asylum claims. Evaluation of both AI tools has been published on GOV.UK.
The Asylum Case Summarisation (ACS) tool uses artificial intelligence (AI) to summarise asylum interview transcripts. On average, the test group reviewed transcripts 23 minutes quicker than the comparison group (a 32% time saving). The Asylum Policy Search (APS) tool is an AI search assistant that finds and summarises country policy information. Those in the test group saved on average 37 minutes per case, researching country policy information compared to the comparison group. This is broken down into time savings of approximately 12 minutes at pre-interview stage and approximately 25 minutes at decision-writing stage.
The tools were designed as an aid for decision-makers to improve efficiency but do not, and cannot, replace any part of the decision-making process. APS has been rolled out and is accessible to all Asylum decision makers and ACS is awaiting operationalisation. Further tooling is being worked on including an asylum letter writing assistant for caseworkers.
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