Post Offices: Bank Services
The question
To ask the Secretary of State for Business and Trade, with reference to the statement of 25 February 2026 on the Government Response to the Green Paper on the Future of the Post Office, what increase in remuneration for postmasters is expected to result from the introduction of Banking Framework 4; what assessment his Department has made of the sustainability of Post Office banking services as bank branch closures continue; and what additional services are being considered to strengthen the Post Office’s role in providing access to cash and banking services.
Answered by Blair McDougall
Banking Framework 4 increases remuneration rates for cash services. Increases will vary by branch activity. Post Office has also committed to improving remuneration through its Transformation plan, which includes cost saving investments (such as automation) related to the implementation of the Banking Framework.
Banking Framework 4 secures Post Office’s important role in providing free-to-access cash and banking services until December 2030. As set out in the Government response to the Green Paper, there was a constructive joint discussion between government, the Post Office and the banking sector in January 2026, where several areas of mutual interest were discussed including additional banking services.
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