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Post Offices: Local Government Services

Asked by Wendy MortonConservativeDepartment for Business and TradeTabled Answered 24 March 2026UIN 122121

The question

To ask the Secretary of State for Business and Trade, with reference to the Written Statement of 20 June 2025 on Government Response to the Green Paper on the Future of the Post Office, HCWS1360, which government services the cross-government group referenced in the Statement is considering improving through the Post Office network; what his planned timetable is for the development of those proposals; and what assessment his Department has made of the potential impact of this change on Post Office footfall and revenue.

Answered by Blair McDougall

The cross-government group referenced is considering options for a common physical front-end for government services to ensure there is a ‘go to’ place for a range of government services, expanded assisted digital support, an enhanced role in identity verification and exploring new propositions such as prescription collection. Further updates on government services in post offices will be provided in due course.

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