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Emergency Services: Standards

Asked by Mr Tanmanjeet Singh DhesiLabourHome OfficeTabled Answered 27 March 2026UIN 122539

The question

To ask the Secretary of State for the Home Department, whether police and fire call handlers are required to have working knowledge of (a) What Three Words and (b) the NATO phonetic alphabet.

Answered by Sarah Jones

Police Call Handlers are not required to have working knowledge of What Three Words and the Nato Phonetic Alphabet. This is an operational matter for Chief Constables.

For matters regarding the Fire Service, I would direct my Rt Hon friend to the Ministry for Housing Communities and Local Government, which is responsible for fire policy.

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