Probation
The question
To ask the Secretary of State for Justice, what assessment he has made of the adequacy of the capacity of the probation service to manage increased caseload.
Answered by Jake Richards
The Probation Service continues to face capacity and workload pressures. The Probation Service uses the Workload Measurement Tool alongside other management information to support local and national oversight of workloads. This tool indicates the caseload per officer, which is one indicator of pressure, but it does not on its own provide a complete picture of probation capacity, as it does not take account of the complexity, risk level or intensity of individual cases, all of which have a significant impact on workload.
The Government recognises the pressures created by increased demand and has taken steps to strengthen probation capacity, including sustained recruitment of probation officers, action to improve retention, the prioritisation of resources towards the highest risk cases, and reducing workloads through the Our Future Probation Service (OFPS) programme, which aims to reduce workloads by 25% by April 2027. Together, these measures are intended to help ensure the Probation Service can continue to protect the public while managing increased caseload pressures safely and effectively.
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