Asylum: Artificial Intelligence
The question
To ask the Secretary of State for the Home Department, what training has been provided to caseworkers on the use of AI-supported tools during the pilot phase of ACS and APS.
Answered by Alex Norris
All members of the Department were required to complete a mandatory 'AI for all' learning package in 2025. All caseworkers were given comprehensive training on the use of APS before it was operationalised. Both ACS and APS underwent user acceptance testing and evaluation was conducted following pilots of both tools.
A specific inbox was set up for Decision Makers to feed back any issues found with the tool. All questions asked of the tool, have and will be logged, and are auditable. Subject Matter Expert (SME) testing continues after operationalisation, in conjunction with the CPIT (Country Policy & Information Team) for APS.
ACS has not yet been operationalised, but our Analysis and Insight team plan to conduct further follow up evaluations in due course.
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