Department of Health and Social Care: Performance Appraisal

Although the Department holds data on performance markings, it does not centrally record the number of employees on performance management plans and therefore cannot provide figures for 2023, 2024, or 2025. Senior Civil Servants (SCS) and delegated grades, non-SCS, operate under different performance management frameworks.

SCS follow the Cabinet Office-prescribed SCS framework and should have at least quarterly performance conversations, at which ratings are provided. If an SCS receives the lowest performance rating for two consecutive quarters, a performance development plan is put in place with appropriate support. If the lowest rating continues, there is an expectation that the individual is placed on formal poor performance measures in line with the SCS framework.

Delegated grades follow the Department’s Performance Health Check policy and receive mid and end of year performance ratings, supported by monthly performance conversations. Where a delegated grade performance falls below the expected standard, managers must take early, supportive action through regular performance conversations, before deciding on whether any informal or formal action is required under the Supporting Performance Improvement policy and procedure.