General Practitioners: Internet
The question
To ask the Secretary of State for Health and Social Care, whether he plans to introduce safeguards to ensure that patients presenting with symptoms indicative of serious conditions, including heart arrhythmias, are prioritised appropriately in GP triage systems.
Answered by Stephen Kinnock
General practices (GPs) are independent contractors to the National Health Service and are responsible for the safe operation of their appointment and triage arrangements, including ensuring that patients with symptoms suggestive of any serious conditions are identified and prioritised appropriately.
It is for individual practices to decide how triage systems are configured and overseen within local workflows, and we are clear that GPs must be able to exercise their own clinical judgement when triaging patients, so that those with potentially serious symptoms are identified promptly and directed to the right care.
Verbatim has judged this answer against the question that was actually asked — answered, partly answered, or evaded. Sign in to see the verdict →