Parliamentary and Health Service Ombudsman: Standards
The question
To ask the Minister for the Cabinet Office, what recent estimate he has made of the backlog of cases at the Parliamentary and Health Service Ombudsman.
Answered by Nick Thomas-Symonds
The Parliamentary and Health Service Ombudsman (PHSO) is independent of Government and reports directly to Parliament. The PHSO has confirmed that their unallocated queue of complaints at the end of March 2026 was 3,428.
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