Chronic Illnesses: Surrey Heath

The Department recognises that people living with multiple long‑term conditions with overlapping symptoms can face challenges in navigating health services, including in Surrey Heath, and that coordinated, person‑centred care is essential to improving outcomes.

Responsibility for planning and delivering coordinated care for people with multiple long‑term conditions sits with local National Health Service integrated care boards, working with primary, community, mental health, and secondary care services to meet the needs of their local populations.

Nationally, the NHS is taking a number of steps to improve coordination of care for people with complex and multiple long‑term conditions. These include the development of integrated neighbourhood teams, expanded multidisciplinary working, personalised care and support planning, and greater use of primary care networks to coordinate care across services. These approaches are intended to reduce fragmentation and improve continuity for patients with overlapping symptomatology.

NHS England continues to support integrated care systems to design services that better join up care for people with long‑term and complex conditions, and the Department will continue to work with the NHS to improve access to coordinated, high‑quality care across England, including in Surrey Heath.