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Access to Work Programme

Asked by Lisa SmartLiberal DemocratDepartment for Work and PensionsTabled Answered 20 April 2026UIN 126785

The question

To ask the Secretary of State for Work and Pensions, what the current average time taken is to pay Access to Work suppliers for services delivered; and what steps his Department is taking to reduce delays in paying suppliers.

Answered by Sir Stephen Timms

Access to Work payment processing is currently at 10 working days for generic payments and 15 days for special aids and equipment. We are upskilling additional staff to deliver payments and reduce processing times.

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