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OCO Global: Contracts

Asked by Mike WoodConservativeDepartment for Business and TradeTabled Answered 20 April 2026UIN 127024

The question

To ask the Secretary of State for Business and Trade, with reference to the government transparency data, Key Performance Indicators (KPIs) for government’s most important contracts, Data for October to December 2025 for all departments, published on 31 March 2026, for what reason the OCO Global contract for DBT Investment Services requires the supplier to deliver 12+ wellbeing initiatives as a key performance indicator.

Answered by Kate Dearden

Under the 2020 Procurement Policy Note (since updated) departments must explicitly evaluate Social Value (SV) in most procurements above the relevant financial threshold, where it is related and proportionate to the contract. This is to ensure that public spending delivers wider economic, social and environmental benefits alongside the goods or services being purchased. The policy note also mandates an appropriate KPI.

The Government’s SV Model at the time provided a menu of outcomes for selection aligned to government priorities. The outcome selected, focused on wellbeing of the workforce, seeking to address staff turnover challenges experienced in the predecessor contract.

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