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Revenue and Customs: Debt Collection

Asked by Dr Roz SavageLiberal DemocratTreasuryTabled Answered 21 April 2026UIN 127016

The question

To ask the Chancellor of the Exchequer, what guidance HMRC issues to third-party debt collection agencies acting on its behalf to recover debts subject to (a) an active dispute or (b) an unresolved fraud investigation.

Answered by Dan Tomlinson

HMRC does not place tax debts that are either in an active dispute or part of an unresolved investigation with debt collection agencies (DCAs). If a taxpayer communicates to a DCA that their debt is part of an active dispute, which could include being part of an open investigation, the guidance states that the case should be returned to HMRC

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