Probate: Standards
The question
To ask the Secretary of State for Justice, what plans he has to provide compensation or redress to applicants affected by long delays in the processing of probate applications.
Answered by Alex Davies-Jones
The Government recognises that probate applications are made at a difficult and emotional time for bereaved families and it is important that the service is delivered as efficiently as possible.
HM Courts and Tribunals Service (HMCTS) has significantly improved processing times, with most applications now processed within published service standards. While some cases take longer, this is often due to the complexity of the estate or where further information is required from personal representatives.
There are no current plans to introduce a general compensation scheme for delays. HMCTS keeps performance continually under review and has an established complaints process to consider any concerns on a case-by-case basis.
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