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Armed Forces: Workplace Pensions

Asked by Dr Roz SavageLiberal DemocratMinistry of DefenceTabled Answered 27 April 2026UIN 128559

The question

To ask the Secretary of State for Defence, what steps his Department is taking to clear the backlog of outstanding Remediable Service Statements under the McCloud remedy; and what revised timetable he has set for impacted Armed Forces personnel to receive statements.

Answered by Louise Sandher-Jones

The Ministry of Defence is collaborating with the scheme administrator to accelerate the delivery of Remediable Service Statements (RSS) by increasing resources, implementing automation to reduce manual processing, and reallocating the workforce to allow staff to focus on the most complex cases.

The department is finalising the timeline for issuing all RSSs; this will be communicated to members once confirmed.

Regular progress updates are available to members at the following link on the Armed Forces Pensions gov.uk website:


https://www.gov.uk/guidance/pensions-and-compensation-for-veterans#remediable-service-statement-delivery-update

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