Electronic Commerce: Delivery Services
The question
To ask the Secretary of State for Business and Trade, if he will require online vendors to clearly display which courier service they are using.
Answered by Kate Dearden
The Digital Markets, Competition and Consumers Act 2024 prohibits unfair commercial practices, including misleading actions and omissions of material information, that are likely to impact the average consumer’s transactional decision.
Beyond this, how vendors display information is a commercial decision. Consumers are encouraged to provide feedback and suggestions to businesses directly. This encourages businesses to adapt and fairly compete based on demand.
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