Taxis: English Language
The question
To ask the Secretary of State for Transport, what guidance her Department issues to local licensing authorities on minimum English language proficiency requirements for taxi and private hire vehicle drivers; and whether her Department has collected or reviewed any evidence or audits in the last five years on the ability of non‑native English‑speaking drivers to communicate effectively in English with passengers.
Answered by Lilian Greenwood
The department recognises the importance of proficiency in English language. That’s why its existing statutory guidance recommends that all licensing authorities should require taxi and private hire vehicle drivers to demonstrate written and oral English language proficiency. Licensing authorities are responsible for deciding how English language proficiency is demonstrated. As of 1 April 2024, 81% of licensing authorities in England reported that they required the taxi drivers they license to demonstrate English language proficiency and 82% of licensing authorities in England reported that they required the private hire vehicle drivers they license to demonstrate English language proficiency.
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