Patients: Travel
The question
To ask the Secretary of State for Health and Social Care, what steps he is taking to improve the accessibility to and reliability of the NHS patient transport service.
Answered by Karin Smyth
Non-Emergency Patient Transport Services (NEPTS) often provide funded transport where a medical condition means that a patient would struggle to safely attend their treatment independently. NEPTS can be provided by ambulance trusts or other providers depending on local arrangements.
How the NEPTS guidance is implemented at a local level is determined by integrated care boards and their partners, including local ambulance trusts. In May 2022, NHS England set out eligibility criteria, which includes disability criteria, available at the following link:
https://www.england.nhs.uk/wp-content/uploads/2022/05/B1244-nepts-eligibility-criteria.pdf
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