Bus Services: Facilities

The Government recognises the vital role that safe, accessible and high-quality bus stops provision plays in supporting and encouraging people to use local bus services. The Bus Services Act 2025 places a duty on local authorities and National Highways to pay regard to new statutory guidance on the safety and accessibility of stopping places. We want this guidance to support authorities to provide infrastructure that people can and want to use, and it will be developed collaboratively with stakeholders, including disabled people, over the coming months.

The Government has also confirmed multi-year allocations through the Local Authority Bus Grant (LABG) totalling nearly £700 million per year from 2026/27-28/29. Funding allocated to local authorities to improve services can be used in whichever way they wish to deliver better services for passengers, including investing in bus stops.

To ensure passengers have access to up-to-date information, the Bus Open Data Service requires operators to publish timetable, fares and real-time vehicle location data. This enables passengers to plan journeys and access accurate, live service information through apps, online platforms and, where available, at-stop displays and audio announcements.