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Tickets: Sales

Asked by Liz JarvisLiberal DemocratDepartment for Culture, Media and SportTabled Answered 19 May 2026UIN 945

The question

To ask the Secretary of State for Culture, Media and Sport, what assessment she has made of the potential impact of the time taken to introduce legislation relating to secondary ticketing platforms on consumers.

Answered by Ian Murray

We are fully committed to putting fans first by ending the scourge of industrial-scale ticket touting and protecting consumers on the secondary ticketing market. That is why we announced plans last year to introduce a price cap prohibiting the resale of a live events ticket for more than the original ticket cost.

We are taking the time to get this right and will publish a draft bill in this session of parliament for pre-legislative scrutiny. This will allow us to draw on expertise from parliamentarians, industry organisations and campaign groups to ensure that the legislation is effective, enforceable and future-proof.

Following our consultation last year, the ticketing industry is also stepping up to establish new best practice on ticket sales. We welcome the work undertaken by the Society of Ticket Agents and Retailers (STAR) who have already convened the sector to begin this work.

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