Unfair Practices
The question
To ask the Secretary of State for Business and Trade, whether he plans to introduce new consumer protections against rogue traders.
Answered by Kate Dearden
This government is committed to protecting consumers from rogue traders. Consumer legislation already sets out standards consumers should expect when a trader supplies goods and services, as well as remedies if these rights are breached.
The Digital Markets, Competition and Consumers Act 2024 further strengthens consumer law enforcement. For example, enforcers such as the Competition and Markets Authority (CMA) can apply to the courts to impose penalties when dealing with consumer law breaches.
Furthermore, the Act allows the CMA to impose monetary penalties of up to 10% of turnover for substantive breaches of consumer law without having to go through the courts.
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