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London North Eastern Railway: Artificial Intelligence

Asked by Rebecca SmithConservativeDepartment for TransportTabled Answered 2 June 2026UIN 3595

The question

To ask the Secretary of State for Transport, what progress LNER has made on the development and delivery of AI-powered instant disruption updates to customers; and whether this system remains on track for delivery in 2026.

Answered by Keir Mather

London Northeastern Railway (LNER) has been developing AI and data proof of concepts to determine possible solutions. If successful, the plan is to begin building the tools for customers from Summer 2026.

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