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Fuel Oil: Consumers

Asked by Chris KaneLabourDepartment for Energy Security and Net ZeroTabled Answered 5 June 2026UIN 3676

The question

To ask the Secretary of State for Energy Security and Net Zero, what discussions he has had with the Competition and Markets Authority on alleged breaches of consumer law in the heating oil market.

Answered by Martin McCluskey

We welcome the Competition and Markets Authority’s (CMA) commitment to urgently investigate reports from consumers about their experiences in the heating oil market. The CMA will publish the findings of its market study in June.

Ministers continue to meet regularly with the CMA and we will work together to understand its finding and develop options to increase consumer protections in the sector if required.

The CMA will not hesitate to take action if companies are found to have breached consumer protection law.

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