Voice over Internet Protocol: Fraud
The question
To ask the Secretary of State for Science, Innovation and Technology, what assessment her Department has made of the potential impact of the migration from Public Switched Telephone Network to digital landline services on the number of (a) scam and (b) caller ID spoofing telephone calls.
Answered by Kanishka Narayan
The Government is committed to ensuring that any risks from the industry-led migration of the analogue Public Switched Telephone Network (PSTN) to digital Voice over Internet Protocol (VoIP) are mitigated for everyone across the UK. Ofcom have confirmed that VoIP technology is more resilient, more secure, enables better quality phone calls, and can be used to block scam and spoofed calls. For example, BT Digital Voice blocks over 17,000 scam calls every day.
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