Water Supply
The question
To ask the Secretary of State for Environment, Food and Rural Affairs, what minimum standards apply to mains water pressure for domestic customers; and what steps are taken to ensure that water companies remain compliant with those standards when adjusting network pressure.
Answered by Emma Hardy
Water companies must meet minimum service standards set through the Guaranteed Standards Scheme, including maintaining adequate water pressure and providing compensation where these standards are not met. The Government strengthened protections in July 2025 by increasing compensation for low water pressure incidents, with payments rising up to £250 and applied automatically to eligible customers’ accounts.
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