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British Transport Police: Emergency Calls

Asked by Shockat AdamIndependentDepartment for TransportTabled Answered 15 June 2026UIN 7040

The question

To ask the Secretary of State for Transport, what assessment she has made of trends in the levels of delays caused by current emergency call protocols requiring transport staff to contact the British Transport Police before 999 services.

Answered by Keir Mather

There is no requirement for railway staff to contact the British Transport Police before dialling 999 in an emergency. In emergency situations, staff should dial 999 immediately to secure the fastest available response.

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