Energy: Conservation
The question
To ask the Secretary of State for Energy Security and Net Zero, what plans his Department have to provide support to households continuing to be affected by defects to their homes arising from energy efficiency schemes that pre‑date the Energy Company Obligation.
Answered by Martin McCluskey
The Government recognises that some households remain affected by defects arising from historical energy efficiency schemes, including those that predate the Energy Company Obligation. Households should first contact their installer, and where this is not possible, to seek support through available redress routes, including guarantee providers where applicable.
The Government recognises that aspects of the current system have not consistently delivered strong outcomes for all consumers. To simplify the system for consumers and installers, we will consult this year on options for bringing the oversight of home upgrades supported by government schemes under closer government control.
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