NHS: Digital Technology
The question
To ask the Secretary of State for Health and Social Care, what steps he is taking to further enhance the digital transition in the NHS to improve patient experience.
Answered by Preet Kaur Gill
As part of its 10-Year Health Plan, the Government is committed to moving the National Health Service from an analogue to digital service and empowering patients to have greater control and choice over their healthcare.
The Government has positioned the NHS App as the digital channel for patients to access services and enable them to see their health record and contribute to it in one place.
Over 41 million people have registered for the NHS App and it already enables patients to book general practice appointments, order repeat prescriptions, and view test results. Over the next few years, we will increase the functionality of the NHS App to increase the control that patients have over their care. Further information on the NHS App is available at the following link:
https://digital.nhs.uk/data-and-information/publications/statistical/nhs-app-statistics/april-2026
By 2028, the NHS App will be accessible to the whole population, including those who do not routinely use smartphones.
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