South London and Maudsley NHS Foundation Trust: Standards
The question
To ask the Secretary of State for Health and Social Care, pursuant to the answer of 14 May 2026 to question 1302 on NHS: Standards, what assessment he has made of the potential impact of the technical issues and backlogs on the Care Quality Commission's ability to record, retrieve and act upon information of concern in respect of services at that Trust.
Answered by Preet Kaur Gill
The Care Quality Commission (CQC) has established systems and processes to receive, record, assess, and act on safety intelligence about providers, submitted by members of the public, employees of registered providers, people using services and their family members and carers, and partner organisations.
All information of concern is reviewed and triangulated with inspection findings, provider-submitted data, and partner information. Where necessary, concerns are followed up directly with National Health Service trusts and incorporated into the CQC’s assessment of risk, informing decisions about further regulatory action.
The Department holds regular accountability meetings with the CQC to assess the CQC’s performance, including clearing a backlog of information of concern cases following technical issues.
In relation to the South London and Maudsley NHS Foundation Trust, the CQC has continued to receive and review information and intelligence as part of its ongoing regulatory oversight following the 2025 inspections. Based on the material reviewed, the CQC has not identified evidence of a significant impact on its ability to record, retrieve, and act on information of concern in respect of services at that trust. The CQC continues to strengthen its assurance processes as part of its wider recovery and improvement work.
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