Department for Work and Pensions: Subject Access Requests
The question
To ask the Secretary of State for Work and Pensions, how many subject access requests exceeded the statutory deadline in the last two years.
Answered by Andrew Western
During the 12-month period June 2025 to May 2026 inclusive (i.e. the 12-month period prior to the question), DWP completed 16,032 subject access requests within the statutory deadline.
During the 12-month period June 2025 to May 2026 inclusive (i.e. the 12-month period prior to the question), DWP received 44,482 subject access requests.
This figure includes requests that were not progressed because DWP was unable to verify the identity of the requestor & was therefore unable to validate the request.
During the 12-month period June 2025 to May 2026 inclusive (i.e. the 12-month period prior to the question), the average completion time for completed subject access requests was 43.3 days.
During the 2-year period June 2024 to May 2026 inclusive (i.e. the 24-month period prior to the question), DWP completed 23,712 subject access requests that exceeded the statutory deadline.
Verbatim has judged this answer against the question that was actually asked — answered, partly answered, or evaded. Sign in to see the verdict →