Government Departments: Digital Technology
The question
To ask the Secretary of State for Work and Pensions, what assessment has been made of the potential risks associated with transitioning from legacy systems to the Synergy shared services platform.
Answered by Andrew Western
The Synergy programme monitors risk through robust governance by default. It is about to embark on a planned series of rigorous testing processes to inform the transition from legacy systems to the modern, user-focused operating model of the future, in late 2027.
Verbatim has judged this answer against the question that was actually asked — answered, partly answered, or evaded. Sign in to see the verdict →