Government Departments: Contracts
The question
To ask the Secretary of State for Work and Pensions, how contractor performance under the Synergy programme will be monitored and enforced.
Answered by Andrew Western
The Synergy programme is working with its partners actively to monitor effectiveness, and has a strong governance framework in place to monitor delivery, risk and overall performance. In addition, like all Government contracts, the BPS contract has backstop provision for formal protections to manage performance and address issues contractually if they arise.
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