Postal Services
The question
To ask the Secretary of State for Business and Trade, whether his Department holds Royal Mail delivery data by sorting office.
Answered by Blair McDougall
The government does not hold Royal Mail delivery data by postcode or by sorting office.
Royal Mail is an independent business, and the government does not have a role in its day‑to‑day operational business. Ofcom is the independent regulator of postal services and is responsible for monitoring Royal Mail's performance against its targets. This includes a Postcode Area Target for First Class letters to help incentivise an equal and universal service across the UK. Royal Mail’s quality of service reports are published online: www.internationaldistributionservices.com/en/regulation/universal-service-obligation/quality-of-service/.
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