Revenue and Customs: Artificial Intelligence
The question
To ask the Chancellor of the Exchequer, what discussions (a) her Department and (b) HMRC has had with recognised trade unions in HMRC regarding the (i) introduction and (ii) use of automated decision-making systems affecting staff.
Answered by Dan Tomlinson
We are not aware of any automated decision-making systems within HMRC that are used in relation to employment, recruitment, performance management, discipline or allocation of work.
We maintain regular engagement with our Trade Unions on workforce, recruitment and technology related matters. We are not aware of any live automated systems being used in relation to employment, recruitment, performance management, discipline or allocation of work, but would engage with Trade Unions if this were to change in the future.
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