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Hearing: Medical Treatments and Testing

Asked by Catherine WestLabourDepartment of Health and Social CareTabled Answered 17 July 2026UIN 18081

The question

To ask the Secretary of State for Health and Social Care, what steps his Department is taking to improve access to (a) ear wax removal services and (b) hearing test appointments on the NHS.

Answered by Karin Smyth

Integrated care boards (ICBs) are responsible for commissioning ear wax removal and audiology services that meet the needs of their local populations, taking account of relevant national guidance and local service arrangements.

NHS England is supporting ICBs and provider organisations to improve performance and reduce waiting lists for appointments and assessments for hearing services. This includes capital investment to upgrade audiology facilities in National Health Service trusts, expanding audiology testing capacity via community diagnostic centres, and direct support through a national audiology improvement collaborative.

Further, through the Medium Term Planning Framework, we have set a clear target for systems to reduce long waits for community health services. By 2028/29 at least 80% of community health services activity should take place within 18 weeks, including community audiology activity.

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