Health Services: Artificial Intelligence
The question
To ask the Secretary of State for Health and Social Care, what plans his Department has to establish a national deployment pathway for ambient voice technology, to move beyond repeated local pilots towards system-wide adoption across the NHS.
Answered by Department of Health and Social Care
The Department, working with NHS England, is putting in place national support to help National Health Service organisations adopt and scale ambient voice technology (AVT) as appropriate for their respective areas, to help adopt AVT safely and consistently where there is evidence of benefit. NHS England will continue to work with systems, suppliers, and national partners to support adoption at pace where products meet the necessary standards for safety, effectiveness, interoperability, and value for money.
At present, NHS organisations are required to select AVT products from the NHS AVT Self-Certified Supplier Registry. This applies to standalone products or those natively integrated into Electronic Patient Record systems. In order to be allowed onto the registry, suppliers are required to evidence capabilities that show summarisation of output aligned to structured templates and configuration, including suggesting the relevant clinical codes.
While NHS England remains in the process of mobilising a wider programme to support the adoption of AVT, no decision has yet been taken on the eligibility criteria for participating organisations to receive funding, but we will provide further updates in due course.
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