Railways: Standards
The question
To ask the Secretary of State for Transport, what steps are being taken to reduce the number of delays that passengers face on train journeys.
Answered by Department for Transport
In response to Ministers’ challenge, the rail industry has set out a Performance Restoration Framework, to improve punctuality and reliability by addressing the root causes of delays and cancellations, including timetable resilience, staffing, fleet reliability and infrastructure performance.
DfT Operator (DfTO), as the Government’s public sector rail owning group, will continue to work with Network Rail and train operators to drive whole-system improvement and deliver tangible change for customers. The Department will continue to hold DfTO and Network Rail to account for delivery of operational performance.
Verbatim has judged this answer against the question that was actually asked — answered, partly answered, or evaded. Sign in to see the verdict →