VerbatimParliament, as it happens

Trains: Visual Impairment

Asked by Mary GlindonLabourDepartment for TransportTabled Answered 8 September 2026UIN 20031

The question

To ask the Secretary of State for Transport, whether her Department has made an assessment of the potential impact of introducing card readers with tactile buttons on LNER trains on the ability of visually impaired people to travel.

Answered by Department for Transport

LNER’s Train Managers already use payment devices with tactile buttons and markings. LNER’s café bar devices use touchscreens, and LNER is exploring how these can be made more accessible to visually impaired passengers.

Verbatim has judged this answer against the question that was actually asked — answered, partly answered, or evaded. Sign in to see the verdict →

Open this question in Verbatim →

Every written question, searchable

155,000 questions tabled since the election, with the answer each department gave — and the ones still unanswered, with the clock running. Free to search.

Search written questions →Read on Verbatim