East Midlands Railway: Complaints
The question
To ask the Secretary of State for Transport, how many complaints on East Midlands Railway services serving Leicester were received by (a) her Department and (b) the Office of Rail and Road in each of the last three years.
Answered by Department for Transport
The Department recognises the importance of passengers being able to raise concerns about their journeys. The Department does not hold complaint data for East Midlands Railway (EMR) services serving Leicester. The Office of Rail and Road regularly publishes performance information for all train operators on its website.
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