British Nationality: Assessments
The question
To ask the Secretary of State for the Home Department, pursuant to the Answer of 3 July 2026 to Question 12892, what assessment her Department has made of the potential impact on cost, customer convenience and test security of remote delivery models for the Life in the UK test and the Home Office English Language Test.
Answered by Home Office
As part of any procurement exercise, the Home Office considers a range of factors as options are developed, including customer experience, accessibility, value for money, service integrity and security considerations for all its services. The Department also draws on a range of specialist expertise from across government, including cyber security, digital and commercial specialists as well as engagement with the market to inform its approach.
We are currently exploring how we can improve and refine Life in the UK Testing which has undergone Market Engagement and assessment already to determine the best options to enhance the service as a whole. The Home Office Language Test (HOELT) is currently in live procurement. The new service will deliver a modernised, consistent experience for customers with improved accessibility. Enhanced security measures will provide stronger protections against fraud, and a regulated fee will ensure better value for money for applicants and the taxpayer.
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