National Energy System Operator
The question
To ask the Secretary of State for Energy Security and Net Zero, what steps her Department is taking to enable errors in the National Energy System Operator's connection contracts with generators and off-takers to be (a) identified and (b) corrected.
Answered by Department for Energy Security and Net Zero
The National Energy System Operator (NESO) is responsible for issuing transmission level connection agreements under the connections reform programme. Customers can raise queries and potential errors through NESO's online portal.
The Department works closely with NESO and Ofgem to oversee delivery of the programme and monitor the rates of outstanding customer queries. Where errors are identified, NESO has processes in place to investigate and correct them, including reissuing offers where necessary.
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