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Probate Service: Telephone Services

Asked by Peter SwallowLabourMinistry of JusticeTabled Answered 8 September 2026UIN 23710

The question

To ask the Secretary of State for Justice, if he will review charges levied on phone calls to the probate service.

Answered by Ministry of Justice

Calls to HMCTS telephone numbers are already included in the vast majority of home and mobile phone plans. Once someone has got through to an adviser, we also offer a call-back service for those who would otherwise have difficulty paying for the call.

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