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Flexible Working: Business Rates

Asked by Peter FortuneConservativeDepartment for Business, Innovation, Science and TradeTabled Answered 7 September 2026UIN 24509

The question

To ask the Chancellor of the Exchequer, why serviced offices which split their hereditament are treated differently to coworking spaces for the purpose of business rates relief.

Answered by Department for Business, Innovation, Science and Trade

The Government has introduced new permanently lower tax multipliers for eligible retail, hospitality and leisure (RHL) properties. These new tax rates provide nearly £1 billion per year of support to the RHL sector and will benefit over 750,000 properties.

The definition of a RHL property is broadly the same as the definition used in the RHL business rates relief, which was devised by the previous Government. For consistency, we have kept the same definition.

The Valuation Office (VO) is responsible for valuing non-domestic property for business rates purposes. They are required to maintain up to date rating lists in England and Wales, and to carry out valuations in line with relevant legislation and case law.

Where the VO is required to determine the unit of assessment, it does so on a case-by-case basis, with all facts being considered. The VO will continue to monitor legal developments relevant to valuation of serviced offices and update its approach as needed.

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