Motor Vehicles: Secondhand Goods
The question
To ask the Secretary of State for Business, Innovation, Science and Trade, what guidance is available to consumers and used vehicle dealers on when repair is an appropriate remedy for minor defects under the Consumer Rights Act 2015.
Answered by Department for Business, Innovation, Science and Trade
No specific assessment has been made. The statutory guidance for the Consumer Rights Act 2015 is general in nature, but specific guidance does exist for both consumers and businesses in the motoring sector.
The Motor Ombudsman, in conjunction with the Chartered Trading Standards Institute (CTSI), publishes a series of Codes of Practice under the Approved Codes Scheme for consumers covering vehicle sales, warranties, service and repair.
CTSI also publishes specific Business Education guidance for businesses operating in the sector. Amongst others, this guidance covers application of the CRA to the motoring sector in detail. Consumers can also access this information.
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