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Parcels: Delivery Services

Asked by Chris LawScottish National PartyDepartment for Business, Innovation, Science and TradeTabled Answered 8 September 2026UIN 26050

The question

To ask the Secretary of State for Business, Innovation, Science and Trade, what steps he is taking to establish a minimum floor of employment rights for workers in the parcel delivery sector regardless of their contractual status; and what assessment he has made of the adequacy of current protections for those workers.

Answered by Department for Business, Innovation, Science and Trade

It is important that the parcel delivery market works for businesses, customers and workers.

Ofcom has powers to independently regulate parcel delivery companies although this does not extend to their employment models.

Employment rights are determined by employment status, which is based on the reality of the relationship between the individual and the person for whom services are provided. Employers should never seek to deny people their employment rights and avoid legal obligations by claiming someone is self-employed when in reality they are not.

The Government plans to consult on employment status in due course and we will engage with stakeholders across the postal services industry as part of this work.

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